NICO Pension, a leading provider of Pension solutions promotes equal opportunity and diversity and this is an integral part of its Business, History, Culture, and Identity.

NICO Pension seeks to recruit suitably qualified persons to fill the position of Client Service Clerks. The positions are tenable in Blantyre, Lilongwe and Mzuzu.

QUALIFICATIONS

• First Degree in Business Administration, Actuarial Science, Finance, Accounting, Economics or any Social Science Degree.
• Experience: 1- 2 years in client servicing role.

THE ROLE

• Providing information to clients in line with regulations and Service Level
• Agreements.
• Resolution of call centre queries within Service Level Agreements.
• Allocation of pension Contributions to member accounts.
• Processing of Claims which includes:
• Verification of bank accounts and registration of claims. o Checking completeness of documents and remittance of contributions.
• Preparation of client data to feed in various reports.
• Preparation and issuing of member certificates.
• Member onboarding.
• Client data maintenance.
• Membership reconciliation.

JOB COMPETENCIES AND ATTRIBUTES

• High levels of integrity
• Excellent analytical, problem-solving skills
• Good communication skills
• Good relationship management skills

Applications and curriculum vitae including names and contacts of three traceable referees must reach the address below by 29th March 2024 either by post or email at vacancies@nicopensions.mw

Human Resources and Administration Manager
NICO Pension Services Ltd
P.O. Box 1796
Blantyre

Only short-listed applicants will be acknowledged.