Full Time
February 21, 2024
Lilongwe, Malawi
February 26, 2024

Company: Family Health Services (FHS)

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Family Health Services (FHS), formerly known as PSI Malawi, has partnered with the government of Malawi through the Ministry of Health (MoH) since 1994 in safeguarding the health of Malawians by using private sector approaches to reconfigure healthcare delivery – (i) through directly delivering innovative social and behavior change communications, social marketing, and social franchising across a wide range of health areas including Reproductive Health, HIV, Malaria and water-borne disease prevention (ii) by playing a market facilitation role, approaching market challenges and opportunities with a system-wide lens that unlocks a self-sustaining market with multiple players that can prioritize, adapt and ultimately thrive without external assistance and funds.

While a local organisation with deep roots in Malawi, Family Health Services is globally connected; mainly through affiliation to Population Service International (PSI), a Washington DC-based non-governmental and non-profit making organization that boasts a global network of members across over 50 countries through which FHS continues to leverage capacities, learnings, and best practice to enhance activities in Malawi. To accomplish its mission, FHS is inviting applications from suitably qualified candidates to fill the vacant positions of Clinical Officer (FP provider).

Reporting to the Team Leader, the Clinical Officer shall be responsible for service provision of all SRHR services to clients. Specifically, he/she will be required to perform the following duties and responsibilities.

  • Ensure clear and well-arranged client flow at an outreach clinic and assist in preparing clients for procedures
  • Ensure the equipment for family planning (FP) procedure is cleaned and processed in line with set infection prevention standards and regulations.
  • Ensure that RH equipment and supplies are adequate, ready and available on daily basis for outreach activities.
  • Provide FP services according to FHS Service Delivery protocols during outreach clinics.
  • Ensure that client counseling and education standards, including contraceptive choice, are adhered to at all times.
  • Competently perform implant and IUCD insertions and removals on clients and counsel on wound care including how to report complications.
  • Competently perform BTL procedure on clients and counsel on wound care including how to report complications.
  • Appropriately manage and refer complications and/or adverse events reported during outreach clinics.
  • Correctly and completely fill client intake forms and registers.
  • Adhere to quality standard guidelines and procedure during service delivery.
  • Successfully demonstrate technical competence during periodic performance assessments.
  • Contribute effectively to team work through active participation in team activities and tasks.
  • Ensure improved demand for services through identification of actionable innovations.
  • Ensure that funds requisition and fuel reconciliation are done on time.
  • Update on regular basis the stock status and keeps the inventory record.
  • Ensure that drivers are operating according to policy and following fleet wave system.
  • Compile daily and weekly data reports.
  • Ensure safety of equipment and supplies at a team level.
  • Full adherence to Code of Conduct and ethical working environment principles.
  • Raise awareness of the FHS complaints/concerns reporting and response mechanism to clients, communities and/or stakeholders as appropriate

 Qualifications, knowledge, abilities, and skills.

  • Minimum Diploma in Clinical Medicine and registered with Medical of Malawi.
  • Pleasant and open attitude to serving clients, including youth.
  • Willing to travel 75% time in rural areas
  • Effective team player and demonstrated verifiable result-oriented track record
  • Willingness to follow FHS protocols and procedures in provision of integrated SRHR services

Mode of Application

Qualified candidates with the specified qualifications and experience should submit their electronic application letters and updated CVs with names and contact details of three traceable referees, through: indicating the job title, Clinical Officer in the email subject line by Monday 26th February 2024.

Family Health Services is an Equal Opportunity Employer and encourages applications from qualified individualsregardless of religion, color, sex, age, disability, sexual orientation, marital status, personal appearance, politicalaffiliation, family status or responsibilities, gender identity, or expression, pregnancy or related medical conditions. Family Health Services maintains zero tolerance for child abuse, sexual abuse, or exploitative acts or threats by our employees, consultants, volunteers, contractors, or anyone associated with the delivery of our programs and services and takes seriously all complaints of misconduct brought to our attention.


Family Health Service has become aware of scams involving false job offers. Please be advised: Family Health Services will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly in the newspapers or on vetted career websites. Official FHS emails will always arrive from a email address.

 If you are suspicious of anything, please report through  email to or;  or write a letter to Tip-Offs anonymous, P.O. Box 1726, Blantyre; or call/send SMS using Airtel/TNM/Access to 847