GUEST RELATIONS COORDINATOR
- Type
Full Time
- Posted on
March 16, 2024
- Location
Lilongwe, Malawi
- Expiry Date
March 20, 2024

Company: Crossroads Hotels Lilongwe
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Overview
JOB TITLE : Guest Relations Coordinator
CORE FUNCTIONS
- Liaising with all the hotel guests to give information about hotelโs facilities, activities, events, general information about the area where the hotel is located, sight-seeing sites, reconfirm the flight if guest request as well as dealing with complaints from guest and report to the relevant departments.
ACADEMIC AND PROFESSIONAL QUALIFICATIONS
- Minimum qualification of a Diploma or Advanced Diploma in Hotel Management or Front Office
- Operations from reputable institutions.
- Hands on experience in a busy hospitality establishment with a minimum of two years.
METHOD OF APPLICATION
Those interested should submit their applications together with detailed and updated Curriculum Vitae and names of three traceable referees. The application should be sent to the address below and not later than 20th March, 2024.
The Human Resources Manager,
Crossroads Hotels Lilongwe.
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Post Dot Net.
hr@crossroadshotel.net
gm@crossroadshotel.net.