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Company: Sigelege Hotel
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Overview
Sigelege Hotels - we are a fastest growing hospitality brand on the
market and an exciting career environment.
Sigelege Hotels is looking for suitably qualified candidates to fill in its existing vacant positions as follows:
HOTEL FRONT OFFICE MANAGER
Reporting to the Hotel Operations Manager, the successful candidate
will, among others, be responsible for:
โขWelcoming guests and fostering customer loyalty to the brand.
โขDeveloping high quality relationships with guests throughout their
stay.
โขHandling any guest complaints or contentious issues that cannot
be settled directly by team members and provides a fast solution.
โขOversees and supervises guest arrivals and departures with the
front office team and duty managers.
โขProviding leadership and support to the Front Office Team while promoting a positive and professional working environment.
โขManaging Reservations and Housekeeping sections.
โขProviding high level of customer service and maintain a high profile in the day-to-day front office operations.
โขEnsures that guest documentation and information is available
and up-to-date.
โขEnsures that personalized service is offered to each and every
guest.
โขDisseminating hotel promotions to the guests and departments.
APPLICATION MODE
Those interested and are meeting the above requirements should send their applications with detailed Curriculum Vitae and contact details of three traceable referees to the following address:
The Human Resource Business Partner
Sigelege hotels
P.O. Box 2169
LILONGWE.
Email: recruitment@sigelege.com
Closing date for receiving applications is Tuesday, 6th February, 2024.