POSITION: HOUSE KEEPING SUPERVISOR

LOCATION: AREA 43, LILONGWE

We are looking for an experienced and multi-skilled candidate who will be able to fill a vacant position of a floor supervisor in a residential setting.

 Duties & Responsibilities

1. Checks handovers every morning by going through handover book.
2. Checks levels of business of the day by going through guest register report for proper staff allocation
3. Allocates rooms to room attendants for cleaning on daily basis
4. Inspects room attendants’ trolley basket to ensure all equipment and amenities are put accordingly through observation, daily.
5. Prepares the housekeeper’s occupancy report, on daily basis, by physically checking and recording
6. Responds to visitors’ requests and complaints as and when need arises to maintain good relationship
7. Participates in periodic physical stock counts for accountability
8. Ensures proper handling of operating equipment and stocks, through observation,
9. Ensures that optimum quantities of operating stocks are ordered in line with the budget to avoid losses.
10. Records and reports any missing items for follow up by recording in handover book when need arises.
11. Updates staff attendance register on a daily basis to determine staffs that are available.
12. Counsels staff on areas of underperformance and misconduct to enhance staff productivity.
13. Identifies training gaps through daily monitoring of staff performance so that there is consistency of service delivery.
14. Making sure that staff are well groomed to maintain a high standard of cleanliness and personal hygiene through inspection from time to time.
15. Checking that proper tools and equipment are used for the correct job by inspection/observation to prevent accidents.
16. Checking that all staffs have safety and protective wear for protection and adherence to safety procedures, at all times.
17. Reporting any malfunctioning equipment for maintenance when observed through inspection to prevent accidents.

Qualifications

• Should have a Malawi School Certificate
• Certificate in housekeeping operations those with a diploma will have an added advantage

Experience and Requirements

• Must have worked in a busy environment for a minimum period of 3 years.
• Must have practical knowledge of oriental cuisine.
• The incumbent must be ready to work odd hours.
• Must be able to work in a Personal Residential setting

All qualified candidates should send their application to applications@creckhardware.com copy tnyirenda@creckhardware.com not later than 16^th February, 2024.