ICT OFFICER
Full Time
March 16, 2024
Lilongwe, Malawi
March 29, 2024

Company: Non-Governmental Organisations Regulatory Authority (NGORA)

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Overview

The Non-Governmental Organisations Regulatory Authority (NGORA) is a statutory body established under the NGO Act, 2001 (Cap. 5 of the laws of Malawi). Under the NGO Act, NGORA is mandated to register and regulate the operations of NGOs in Malawi.

NGORAโ€™s vision is to have an NGO Sector that maximizes public benefit. In order to attain this vision NGORA plans on strengthening the capacity of its stakeholders including their systems, governance and ownership. Further to this, NGORA also aims to improve transparency and accountability of NGOs; strengthen collaboration and relationships amongst stakeholders; and create an enabling legal and institutional framework.

To effectively fulfil this vision, opportunities have arisen within NGORA to fill various positions. The positions require personnel with capacity to initiate innovative ideas geared at making NGORA
vibrant and competitive. The following are the details of the vacant positions:

 

ICT Officer (1 Position) โ€“ Based in Lilongwe

The ICT Officer will provide support in the installation and configuration of all computer systems, diagnose hardware and software faults, and solve technical and application problems. S/He will be reporting to the Monitoring and Analysis Manager.

Duties and Responsibilities

a. Maintain and troubleshoot all network and computer-related issues;
b. Integrate security control solutions for all confidential data and systems;
c. Monitor performance and manage parameters to provide fast responses to front-end users;
d. Integrate and configure computer networking for best performance;
e. Troubleshoot and repair hardware, operating systems, and applications;
f. Monitor and maintain computer systems and networks;
g. Identify security gaps and provide relevant solutions in consultation with the Monitoring and Data Manager;

h. Conduct electrical safety checks on computer equipment;
I. Enhance office IT system through appropriate upgrades and advise the Operations Unit on changes or improvements required.
j. Install and support all ICT hardware and software;
k. Maintain inventory of ICT equipment, hardware, and software and ensure adequate supply and functionality, in collaboration with relevant staff; and
l. Perform any other duties and responsibilities as may be assigned from time to time by the Supervisor.

The desired candidate must have the following qualifications and experience:

a. A minimum of BSc. Computer Science, ICT, or any other related fields.
b. At least a minimum of 5 years work experience in similar role.

Interested candidates should submit their applications in a sealed envelope together with detailed and updated curriculum Vitae (CV), three traceable referees and copies of certificates to:

The Registrar
NGO regulatory Authority
P.O. Box 31785
LILONGWE 3.

Or email: recruitment@ngora.mw and cc: registrar@ngora.mw with title clearly stating the position being applied for.

Closing date for receiving applications is 29th March, 2024.

Only shortlisted candidates with be acknowledged.