Full Time
January 12, 2024
Lilongwe, Malawi
January 19, 2024

Company: Family Health Services (FHS)

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 Family Health Services (FHS), formerly known as PSI Malawi, has partnered with the government of Malawi through the Ministry of Health (MoH) since 1994 in safeguarding the health of Malawians by using private sector approaches to reconfigure healthcare delivery – (i) through directly delivering innovative social and behavior change communications, social marketing, and social franchising across a wide range of health areas including Reproductive Health, HIV, Malaria and water-borne disease prevention (ii) by playing a market facilitation role, approaching market challenges and opportunities with a system-wide lens that unlocks a self-sustaining market with multiple players that can prioritize, adapt and ultimately thrive without external assistance and funds.

While a local organisation with deep roots in Malawi, Family Health Services is globally connected; mainly through affiliation to Population Service International (PSI), a Washington DC-based non-governmental and non-profit making organization that boasts a global network of members across over 50 countries through which FHS continues to leverage capacities, learnings, and best practice to enhance activities in Malawi. To accomplish its mission, FHS is inviting applications from suitably qualified candidates to fill the vacant position of  MERL Officer (HIUD Project).

Reporting to the MERL Manager, the MERL Officer (HIUD project) shall be responsible for managing quality of data generated by the RH programs by assisting in the development, implementation,  and maintenance of  high data quality standards and M&E guidelines and assist with strengthening M&E systems and functional areas of the data management and reporting system. Specifically, he/she will be required to perform the following duties and responsibilities.

  • Facilitate and participate in developing, updating and reinforcing consistent use of the standard M&E data collection tools, reporting templates and guidelines.
  • Facilitate and participate in updating and maintaining the DHIS2 electronic data capture systems.
  • Lead the design and implementation of research studies including review of study reports.
  • Work with implementing partners to review their progress on monitoring and evaluation and provide technical support to them to implement any required M&E related changes.
  • Carry out regular verification monitoring and supportive supervision of the ongoing program implementation to measure progress implementation of the projects/programs.
  • Facilitate regular monitoring visits and joint verification visits with MOH, Partner (and donor) staff.
  • Perform regular data quality assessments with the guidance of the MERL Coordinator
  • Facilitate and identify the challenges or trouble shooting issues that affect successful implementation of the projects/programs.
  • Provide leadership in the data analysis for internal qualitative and quantitative research studies.
  • Work with the MERL Manager to facilitate training or orientation of all relevant program staff, partners on the standard M&E data collection tools, reporting templates and guidelines.
  • Work with the lead Manager to assist program managers and implementing partners to use data for decision-making and program adjustments.
  • Train and supervise research assistants and data officers in data collection and reporting.
  • Proven ability in managing and providing training to program staff on M&E.

Qualifications, knowledge, abilities, and skills.

  • Bachelor’s degree in Statistics, Data science, Demography, Economics, Community Development, Public Health, or a related field.
  • Experience in Monitoring, Evaluation and Research of Health projects.
  • Excellent ability in the use of data systems like MS Excel, Access, STATA, SPSS, ODK and DHIS2 (desirable) for analysis and reporting.
  • Ability to work collaboratively in team-setting.
  • Proven knowledge and experience with qualitative and quantitative data collection and analysis.
  • Experience in developing mobile data collection tools.

 Mode of Application

Qualified candidates with the specified qualifications and experience should submit their electronic application letters and updated CVs with names and contact details of three traceable referees, through: indicating the job title, ‘MERL OFFICER IUD PROJECT in the email subject line by Friday 19th January 2024.

Family Health Services is an Equal Opportunity Employer and encourages applications from qualified individuals regardlessof religion, color, sex, age, disability, sexual orientation, marital status, personal appearance, political affiliation, family statusor responsibilities, gender  identity, or expression, pregnancy or related medical conditions. Family Health Services maintains zero tolerance for child abuse, sexual abuse, or exploitative acts or threats by our employees, consultants, volunteers, contractors, or anyone associated with the delivery of our programs and services and takes seriously all complaints ofmisconduct brought to our attention.


Family Health Service has become aware of scams involving false job offers. Please be advised: Family Health Services will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly in the newspapers or on vetted career websites. Official FHS emails will always arrive from a email address.

 If you are suspicious of anything, please report through  email to or;  or write a letter to Tip-Offs anonymous, P.O. Box 1726, Blantyre; or call/send SMS using Airtel/TNM/Access to 847