Full Time
April 25, 2024
Lilongwe, Malawi
May 11, 2024

Company: Ufulu Gardens Hotel

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Ufulu Gardens Hotel invites applications from suitably qualified and well experienced applicants for the following positions tenable at the hotel in Lilongwe’s Area 43.


1.Hotel Night Auditor (2200-0600hrs)


  • Greeting and checking in guests upon arrival and providing them with relevant hotel information.
  • Answering phones and taking reservations.
  • Responding to guest inquiries, concerns and complaints.
  • Run all Night Audit reports and report to Hotel Manager and General Manager.
  • Ensure all guests invoices due are printed and are in correct check in package.
  • Check all daily transactions and report to Front Office Supervisor and Hotel Manager when discrepancies are found.
  • Auditing and balancing reports from the day shifts.
  • Balancing cash drawers and reconciling with the receipts.
  • Other duties as determined by Hotel Manager.

Skills and Qualifications Required for the Job

  • Experience in night audit with an accounting background will be an added advantage.
  • Excellent communication and time management skills
  • Detail oriented
  • A team player, a self-starter and able to work independently within hotel standards.
  • Diploma in accounting or university degree from recognized institution preferred.



2.Front Office Receptionist


  • Taking reservations for accommodation and other hotel services via phone and email.
  • Ensure guest check in and check out procedures are followed
  • Ensure events and conferences run smoothly.
  • Ensuring that guests are billed accurately for various hotel services.
  • Assist guests with all questions and reasonable requests.
  • Ensure accurate information is provided to all clients with respect to all Ufulu Gardens products.

Skills and Qualifications Required for the Job

  • College or University degree preferred in Hospitality/ Customer Service or Communications.
  • Excellent communication, guest service and time management skills.
  • Detail oriented.
  • A team player, a self-starter and able to work independently within hotel standards.
  • Ability to work effectively in an innovative, fast-paced and multi-tasked environment.

Applications in ‘own handwriting’, submitted together with copies of certificates, comprehensive Curriculum Vitae which should include names and detailed contacts of at least two traceable referees should be sent to the following address (no emails!!) before May 11, 2024.

The Human Resources Officer,
Ufulu Gardens Hotel
P. O. Box 30727