RECEPTIONIST AND RECORDS MANAGEMENT ASSISTANT
Full Time
May 20, 2024
Lilongwe, Malawi
May 24, 2024

Company: Agricultural Research and Extension Trust (ARET)

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Overview

The Agricultural Research and Extension Trust (ARET) is Malawi’s premier institution in tobacco research, extension and training services. Established in 1995 and funded primarily by tobacco growers, ARET’s core activities include development and dissemination of tobacco technologies and training of tobacco stakeholders in order to sustain and improve agricultural productivity while conserving the natural resources.

An opportunity has arisen for highly motivated professionals with requisite academic qualifications and technical expertise to fill existing vacant posts that have arisen in ARET as follows: –

RECEPTIONIST AND RECORDS MANAGEMENT ASSISTANT (1 POST)

Tenable at: ARET Head Office in Lilongwe

Key Function

The ideal candidate will be serving as a business’ front-desk associate, responsible for several administrative support duties that keep the office running efficiently and customer service to clients and internal members of staff. Manage and maintain telephone system, documentation and record management systems

Duties and Responsibilities

The successful candidate shall be responsible for the following activities:

  • Welcome all visitors to the office and ensure that they are promptly and correctly referred as well as attended to by a member of staff.
  • Manage the Switch Board, forwarding calls or taking messages as necessary.
  • Ensure that all deliveries and messages at the reception are delivered timely
  • Manage old files in accordance with the established retention schedule.
  • Maintain archives and ensure files are properly stored and accessible.
  • Develop a registry and records management manual outlining correct procedures for handling of incoming and outgoing correspondence
  • Report all telephone faults to supervisor and service providers and follow up to ensure that the problems are rectified quickly.
  • Process and circulate Call Management Register every fortnight for monitoring on calls.

Qualifications and Experience

  • Malawi Schools Certificate of Education
  • Advanced certificates in typewriting, shorthand and word processing.
  • Three years of progressively responsible administrative work experience.

Mode of Application

If you meet the above criteria and are looking for a role in a productive team where you can make a real difference, please submit your application together with copies of academic and professional certificates and detailed curriculum vitae not later than Friday, 24th May, 2024.

Clearly mark on the envelope the post you are applying and address the same to the following address:

The Chief Executive Officer
ARET
Private Bag 9
LILONGWE
Or Email to: recruitment@aret.org.mw

ARET is an equal opportunity employer committed to achieving workforce diversity and inclusion. All employment is decided on the basis of qualifications, merit and business needs.