Full Time
April 2, 2024
Blantyre, Malawi
April 28, 2024

Company: Malawi Airlines Limited

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Malawi Airlines Limited is a registered partnership company – with shareholding between Malawi Government and Ethiopian Airlines Enterprise. Malawi Airlines is the national flag carrier that operates B737-700 and Q400 Aircrafts having direct flights to regional cities of Johannesburg; Lusaka; Harare and Dar es Salaam; besides daily domestic flights between Lilongwe and Blantyre. The Airline offers warm and friendly service to make customers feel at home. It plays vital role to promote tourism and trade by providing value for money services to all the destinations it operates. Malawi Airlines has excellent on-time performance and baggage handling services.

To keep our promise and in line with our growth strategy, the airline intends to recruit;

Applications are invited from suitably qualified persons to fill in the position of Sales and Ticketing Agent based in Blantyre (Chibisa Office). The position holder will be reporting to the Traffic and Sales Manager.

Duties and Responsibilities

  • Handling ticket sales reservation – issuing and reissuing.
  • Handling EMDs and other travel documents as per aviation standards.
  • Providing fare quotations of itineraries, travel information and flight information.
  • Preparation of sales reports.
  • Handling of sales refunds.
  • Attending to customer queries.
  • Adherence to the safety and security standards of Malawi Airlines.

Qualifications and Work Experience

  • Diploma in Travel and Tourism (IATA) or equivalent from a recognized institution.
  • MSCE
  • At least 2 years’ experience in aviation industry and those with ticketing know how will have added advantage.
  • High level proven integrity.

Interested candidates should submit their applications with detailed Curriculum Vitae (CV) to:

The Head of HR & Corporate Services
Malawi Airlines Limited
P O Box 2095
Or send your email to:

Closing date for receiving applications is 12th April, 2024.

Only short-listed applicants shall be acknowledged.

Malawi Airlines is an equal opportunity employer!