Full Time
December 20, 2023
Lilongwe, Malawi
December 28, 2023

Company: Family Health Services (FHS)

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Family Health Services (FHS), formerly known as PSI Malawi, has partnered with the government of Malawi through the Ministry of Health (MoH) since 1994 in safeguarding the health of Malawians by using private sector approaches to reconfigure healthcare delivery – (i) through directly delivering innovative social and behavior change communications, social marketing, and social franchising across a wide range of health areas including Reproductive Health, HIV, Malaria and water-borne disease prevention (ii) by playing a market facilitation role, approaching market challenges and opportunities with a system-wide lens that unlocks a self-sustaining market with multiple players that can prioritize, adapt and ultimately thrive without external assistance and funds.

While a local organisation with deep roots in Malawi, Family Health Services is globally connected; mainly through affiliation to Population Service International (PSI), a Washington DC-based non-governmental and non-profit making organization that boasts a global network of members across over 50 countries through which FHS continues to leverage capacities, learnings, and best practice to enhance activities in Malawi. To accomplish its mission, FHS is inviting applications from suitably qualified candidates to fill the vacant position of Youth and Demand Creation Supervisor.

Reporting to the Demand Creation Coordinator, the Youth and Demand Creation Supervisor shall be responsible for district level implementation of Reproductive Health demand creation strategies to increase demand for Integrated sexual reproductive health and rights services for youth including people with disabilities (PWD). Specifically, he/she will be required to perform the following duties and responsibilities.

  • Formulate a detailed monthly plan at district level in liaison with District Coordinator/ Team Lead to guide service delivery & youth focused demand creation activities.
  • Plans for proper program branding, visibility to ensure adequate stakeholder engagement at district level.
  • Map districts to identify appropriate sites, demand creation settings and partners to facilitate youth focused demand creation.
  • Comply with all Reproductive Health demand creation standard operating procedures when conducting demand creation activities including logistical support.
  • Identify, implement and monitor unique district and area specific youth-oriented demand strategies.
  • Implement district and community demand generation activities in liaison with the Ministry of Health and other district level key stakeholders.
  • Identify demand creation opportunities in the district and leverage partner activities to channel clients to PSI service delivery teams.
  • Coordinates with youth networks to identify gaps in information and SRH Services accessed by youth.
  • Link communities to service delivery teams for successful referrals particularly the youth and people with disabilities through coordination of youth focused clinics and ensuring uptake of services by young people. Including supporting condom and ECP distribution.
  • Update the youth club database
  • Monitoring the economic activities of the youth clubs in their districts.
  • Work with demand coordinator to support in school CSE including data collection and supportive supervision visits.
  • Monitor performance on daily basis, identifies challenges and implements solutions to respond to output fluctuations.
  • Provide weekly and monthly reports to Demand Creation Coordinator on all activities conducted with a special focus on what works and impact of activities.
  • Support Demand Creation Coordinator in collecting and sharing information for success stories and lessons learnt.
  • Timely submit all demand creation data in the ODK (open Data Kit) (condoms/ECP distribution/ in school CSE data) to monitoring and evaluation department .
  • Full adherence to Code of Conduct and ethical working environment principles.
  • Raise awareness of the PSI Malawi complaints/concerns reporting and response mechanism to clients, communities and/or stakeholders as appropriate.

Qualifications, knowledge, abilities, and skills.

  • Degree in Communication, Community Development or Public Health or any relevant field with at least 2 year experience in implementing field level community mobilization and behavior change communication programs that result in uptake of service.
  • Good understanding of Youth programming in Malawi
  • Ability to produce comprehensive program activity reports
  • Understanding of program management cycle particularly Monitoring and evaluation concepts
  • Good interpersonal communication and analytical skills
  • Skills to analyze, interpret data to resolve complex and continuously evolving challenges within RH demand creation program
  • An understanding of capacity building concepts
  • Good oral and written communication skills
  • Good facilitation skills
  • Conversant in Microsoft applications

Mode of Application

Qualified candidates with the specified qualifications and experience should submit their electronic application letters and updated CVs with names and contact details of three traceable referees, through: indicating the job title, ‘YOUTH & DEMAND CREATION SUERVISOR’ in the email subject line by 28th December 2023.

Family Health Services is an Equal Opportunity Employer and encourages applications from qualified individualsregardless of religion, color, sex, age, disability, sexual orientation, marital status, personal appearance, politicalaffiliation, family status or responsibilities, gender  identity, or expression, pregnancy or related medical conditions. Family Health Services maintains zero tolerance for child abuse, sexual abuse, or exploitative acts or threats by our employees, consultants, volunteers, contractors, or anyone associated with the delivery of our programs andservices and takes seriously all complaints of misconduct brought to our attention. 


Family Health Service has become aware of scams involving false job offers. Please be advised: Family Health Services will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly in the newspapers or on vetted career websites. Official FHS emails will always arrive from a email address.

If you are suspicious of anything, please report through  email to or;  or write a letter to Tip-Offs anonymous, P.O. Box 1726, Blantyre; or call/send SMS using Airtel/TNM/Access to 847